Before asking a question, we have a small request for you:
1. Make sure your question is not answered in FAQ, help Game help or in Wiki-help
2. Make sure that the answer to your question is not on the game forum.
3. If you have a new idea or suggestion - welcome to the forum thread. Suggestions and Ideas
4. Если вы новичок и у вас возникли вопросы, рекомендуем спрашивать совет у experienced players or ask your question in the section Beginners' Questions
5. Do not duplicate your messages - we have read your original message and it will surely be answered
6. Try to state your question clearly and to the point in one message.
7. If your question concerns the work of specific business units, do not forget to add a link to these units in your message. (copy the hyperlink from the address bar of the browser). Without this, solving your problem will be problematic.
8. Questions on the mechanics of the game, what to do best or how to develop the company, etc. - we recommend to ask advice from experienced players
9. A screenshot of your problem will help us solve it more quickly. We recommend services such as http://awesomescreenshot.com, http://monosnap.com